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Premium button disappeared

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‎10-04-2020 00:56 - last edited on ‎10-06-2020 18:22 by Fitbit Moderator

‎10-04-2020 00:56 - last edited on ‎10-06-2020 18:22 by Fitbit Moderator

The premium button at the bottom of the screen where today and discover etc are, has disappeared. It was there when I went to bed, woke up this morning and it is gone. Where did it go? 

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎10-06-2020 18:25

‎10-06-2020 18:25

@Joy1974 It's nice to see you in the Fitbit Community! Thank you for getting in touch about this. 

 

Fitbit Premium is available worldwide in English only. If your app is English but the button is still not showing, please log out from the app, force quit it and log back in. 

 

I moved your post to the Fitbit Premium and Coach board because your post is more related to it. 

 

Let me know how the troubleshooting goes. I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎01-27-2022 03:35

In response to SilviaFitbit

‎01-27-2022 03:35

Thank you.  That worked 👍. The button is back at the bottom of the screen now. 

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