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‎09-29-2019 15:11

‎09-29-2019 15:11

I got a message when I logged into my app today that I can try the premium for seven days for free. What happens if I do not subscribe?

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3 REPLIES 3

‎09-30-2019 08:53

‎09-30-2019 08:53

I doubt anything will happen except you'll continue to get nag messages, but beware if you do sign up. I did and decided I don't want to keep it. It took 1/2 hour of unsuccessful digging plus 2 chat sessions to cancel it. Cancelling is completely un-intuitive and the help section is useless. 

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‎09-30-2019 08:55 - edited ‎09-30-2019 08:58

In response to margeleept

‎09-30-2019 08:55 - edited ‎09-30-2019 08:58

I'm trying to delete this reply to my reply but the program won't let me. But I still stand by my reply above. Wishing I could find a place to review just the website/program and not the actual fitbit device. 

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‎09-30-2019 12:57

In response to margeleept

‎09-30-2019 12:57

Thanks! It looked like I might loose what I was currently getting!

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