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Premium took money!

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‎03-27-2020 03:29

‎03-27-2020 03:29

I selected to do the 90 day free premium, but its showing to take 7.99 out my PayPal!!! Anyone else have this problem? 

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6 REPLIES 6

‎03-27-2020 06:12

‎03-27-2020 06:12

This happened to me too!

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‎03-27-2020 09:43

‎03-27-2020 09:43

Me three!

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‎03-27-2020 10:01

‎03-27-2020 10:01

I checked the thread about premium trial. Looks like it's only for those who have not tried it yet. This is one of the rules:

 

- Anyone new to Fitbit Premium can also get a 90-day free trial of this paid subscription. Tap the the Premium tab to activate your free trial. Fitbit Premium includes personalized health insights, health guidance, advanced sleep tools, customized programs, and 150+ workouts from fitness brands. For more information, see How do I purchase or start my free trial of Fitbit Premium?

 

I already tried premium before. Have you guys tried it before as well?

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‎03-27-2020 13:17

In response to MajaFit

‎03-27-2020 13:17

Ah that’s what I get for not reading the small print! Yes I have tried it before. 

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‎03-28-2020 08:51

‎03-28-2020 08:51

Took my money too. I've been a paid premium member before but cancelled it a while back. I certainly won't be buying another premium membership again with this trickery. Very mad!

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‎04-16-2020 00:24

In response to MajaFit

‎04-16-2020 00:24

Oh my, it's not nice of them to show the "try premium free now" banner type of thing then. Maybe you can try to get a refund through google play with the "bought by accident" option? (I do not know the iOS alternative to this.)

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