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Question regarding 6 month free trial

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I signed up and paid for Fitbit Premium last week, so my end date is Dec 18/23.  I then decided to buy a Luxe and I got an email saying I should activate my 6 month trial.  

 

When I went to activate it, I got a message saying I already have a subscription.  I reached out to chat with someone and I was basically told I couldn't add it the 6 months to my current subscription.  But I paid for a year, so I can't end it.  

 

Does this mean I will not get a free trial then?

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