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Where I can change the payment method for a Fitbit Premium subscription?

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‎02-01-2023 02:07 - last edited on ‎02-14-2023 12:58 by Fitbit Moderator

‎02-01-2023 02:07 - last edited on ‎02-14-2023 12:58 by Fitbit Moderator

Hi i currently have an iPhone with my premium trial set up through apply but I’m getting the google pixel tomorrow is there anyway I can change the payment method to work on that phone when I transfer details over? 
Will I lose the remainder of my free trial? 

 

Moderator Edit: Clarified subject

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‎02-03-2023 11:26

‎02-03-2023 11:26

@SunsetRunner I don't believe you'll lose your free trial. Your free trial should be attached to your Fitbit account, not your device or your phone. However, my only reservation would be to make sure you cancel it through Apple so you aren't charged when the free trial is up. I have never switched from Apple to Android, so I'm not 100% sure how it works. This would be a great question for Fitbit support.

Heather | Community Council | Eastern Shore, AL
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