Where do I find Premium subscription info?

[Saorsa62]

I was to have 6 months free membership when I bought the Sense, but have 90 days.  I've been sitting in chat for way too long this am, dont think anyone is covering chat.  I need to have this updated please!  I personally think paying that much for Sense, you should have at least a year free for premium membership.

Moderator Edit: Clarified subject and updated label

[Saorsa62]

I have looked everywhere, but where this seems to be hidden.  Cannot get ahold of anyone in chat. Membership info should be in the profile settings.  I was needing to check on the update of the 6 month free membership when buying the Sense, but that info is no where to be found apparently. What if I need to change payment info etc?  I dread having to be on this site and figure out why the sense wont sync or anything else it is so unorganized. 

[Saorsa62]

Found in under Google App info.  I love going to so many different places for 1 thing.  

[Gr4ndp4]

Hi, @Saorsa62 , welcome to the community, for prompt responses from Customer Support I suggest you use Fitbit MyHelp , if you are being delayed on "Chat" use the phone number. 

I hope this is helpful.

Cheers

[Saorsa62]

Thanks. I went to the regular chat and was helped right away. The Premium
membership chat does not seem to be monitored maybe. they were great tho
once I got ahold of someone!