Windows app safe from Premium?

[thenameless1]

I opted into the 7 day free trial for Premium on my iphone. I was hoping that by doing so i could remove the premium icon from the bottom of the app.  I tried to cancel immediately which i did, but now i have to let the premium run its course for the 7 days.

I figured i'd take a look since i'm stuck with it for the next week, but it doesn't appear on the windows app. There is no mention of it or anything does fitbit intend on keeping it that way?

[DavideFitbit · Accepted solution]

Hi @thenameless1, thank you for your inquiry regarding the premium icon that you're seeing on your iPhone app. 

Could you please provide a screenshot of the bottom icon that you mentioned? This so we can go ahead and provide you with the correct information. 

In addition, if the icon you mentioned is for Premium, you will only see it on the mobile Fitbit app, and you would not see this on the Windows app, as you mentioned. 

Keep me posted. 

[thenameless1]

@DavideFitbit I appreciate your reply!  The icon at the bottom right of the picture is for premium.  I don't like it!  I'm hoping that after the 7 days is up that they stop showing it and i no longer receive it. I think it would be odd if they kept offering me the same free 7 day trial at least that's what i'm hoping for. I'd like to use my phone again.

I started using the windows 10 app as opposed to my phone and i find the whole experience a lot more enjoyable. I even dug out my old fitbit dongle to hopefully have it bring back the functionality of the connect software.