Forced migration from Legacy to Personal Google Account has orphaned my active 1-year Play Store Premium subscription held on a Google Workspace profile (which is unsupported for Fitbit migration).
Please, Escalate to Billing/Subscription Team: I require a 1-year Premium Promo Code/Service Credit to be issued for my new account immediately to honor the prepaid contract that your force migration policy 'ghosted' to limbo. Do not send standard migration FAQ; this is a cross-account entitlement loss. I've already explored all the other parties involved in this, and you've all washed yours hands thrice cycles bouncing me between your supports: it's my problem, your money is lost what a shame, you all tell me the same thing: sorry to be me.
Edit: Just great, I removed content because I can't see any format but ugly-hellish as any formatting disappears when I post it (yeah yeah, I know, pretty sure I've text-only toggle enabled somewhere)
Peace,
Q.
Best Answer@RoTTe The Community is a user to user help site. No one can help you here. You need to contact Support for help. Generally, subscriptions aren’t refundable.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
Best Answer