Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Best achievement not updated

Replies are disabled for this topic. Start a new one or visit our Help Center.

My "best goal" or "best achievement" (i don't know how it appears in the English version of the web) seems outdated to me, this screenshot is clear enough. Can anyone at Fitbit submit a ticket to your internal service desk, please?

 

Thank you!

 

Captura de pantalla 2020-08-31 a las 18.00.45.png

Moderator Edit: Clarified subject

Best Answer
0 Votes
3 REPLIES 3

@Rinopopo It's nice to see you in the Fitbit Community. Thanks for the screenshot attached and the details mentioned. 

 

In this case, please log out from your Dashboard, clear cookies and cache and check if your Best Achievement data is updated. 

 

Looking forward to hearing back from you. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes

Hi, @SilviaFitbit now the data seems fine. is there anything I can do if this happens again? or should I post here again?

 

Thank you so much.

Best Answer
0 Votes

@Rinopopo Thank you for getting back. I'm glad to hear that your data seems fine again, your data should continue updating as expected. 

 

Feel free to post back if you have any additional questions! 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes