Calorie information in Food tile and graph is incorrect

[azucena-baez]

My calorie information is not displaying correctly.  It shows that i have burned 2000 calories today which is about right for me but when i click on the graph it showed me always burning 15 calories for every 15 minute period. I know that isn't right cause that's not normal but also i worked out today and there should be some spikes during that hour.  Also, my workout is not showing up in my exercise log even though i did log it today.  Another issue is the food tile is showing incorrect calories out normally this displays the calories i have burned so far, which should be 2000 calories but it is showing 930 I'm not sure if that is due to the calories burned graph not being correct. 

[azucena-baez]

[azucena-baez]

Also, I just noticed that it is displaying 0 active minutes for today and yesterday that might explain why my calories burned graph is not showing any activity.

[MrMarv · Accepted solution]

@azucena-baez -

The app is apparently showing only your BMR - Basic Metabolic Rate. the calories burned just to keep your body going. I show the same calories as you do for the period today I was asleep.

With what you believe to be a valid calorie count being shown but not on the graph nor food page and a lack of active minutes it seems to me that everything looks like an incomplete sync.

I know virtually nothing about the Android app but this is a little flaky - I suggest you post on the Android app board if no one comes along here to help, though maybe a force close of the app and re-open might help like it sometimes does with the iOS app.

I wish you luck - truly.