help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't find all day sync on my app

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-28-2020 15:58

‎10-28-2020 15:58

I have a Versa Lite and an LG G6 phone and have no need to have all day sync on, but it doesn't show in the fitbit app so I can't turn it off. Any ideas ?

 

Best Answer
0 Votes
1 REPLY 1

‎10-28-2020 17:18

‎10-28-2020 17:18

@Crit200 -

 

The option allowing for the user to turn off All-day Sync was removed sometime during the spring or early summer. Sorry, but I don't remember off the top of my head when nor did I make a note of it.

 

On iOS devices it will sync 15 minutes after the last sync, whether the last sync was automatic or forced by the user. A manual sync restarts the clock.

 

RETIRED Enterprise Computing / "IT Guy" - Southern California - Marine Staff Sergeant 1970-78
Apple Watch 6 - iPhone 8 (iOS 16.6) - FitBit app 3.87 - MacBook Air (macOS Catalina)
Best Answer
0 Votes