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Can't open Fitbit Premium

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Currently not subscribed to premium, no trial running.

 

When trying to open the premium page: https://www.fitbit.com/premium/cb

 

It does load the main dashboard instead.

 

This is in any internet browser: Google Chrome, Internet Explorer.

 

Thank You

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Accepted Solutions

@SunsetRunner  A little while ago, Premium was closed to new subscribers as it is being replaced some time this fall and winter.

 

See more here:  Fitbit Coach

Community Council Member

Laurie | Maryland, USA

Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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4 REPLIES 4

@SunsetRunner  A little while ago, Premium was closed to new subscribers as it is being replaced some time this fall and winter.

 

See more here:  Fitbit Coach

Community Council Member

Laurie | Maryland, USA

Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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Looks Awesome Cat Happy

 

kitten-forgiving-paws_700

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@LZeeW @SilviaFitbit

 

Found a option to still get access to premium..

 

On the food log page, a reports option is displayed (being on new account)..

 

When clicking onto, it displays it's possible to view the report free, and can see the premium page.. with a option to subscribe..

 

Possible to even start the free premium trial (when on the trainer tab).. Cat Embarassed

 

Schermafdruk 2017-10-11 13.47.52.pngSchermafdruk 2017-10-11 13.50.48.png

 

 

 

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@SunsetRunner  If you try to sign up, the purchase won't go through. 

Community Council Member

Laurie | Maryland, USA

Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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