Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Server problems?

Replies are disabled for this topic. Start a new one or visit our Help Center.

My Charge 2 has synced to my phone this morning, but the website Dashboard still says "Last Sync 7:52 PM" (yesterday).  I have refreshed the webpage and the phone and nothing is happening to update it.  Is there some problem on the Fitbit end of things?

Best Answer
0 Votes
1 REPLY 1

The app has been logging people out, so even though it looks like you are connected (that is, the app still syncs), you actually aren't. Try closing the app and then reopening it and see if it asks you to log in.

Owner of 3 dead Zips and 2 dead Ones. Current FItbits: One and Flex 2. iPhone 8, latest ios
Best Answer