Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Change time on watch

Replies are disabled for this topic. Start a new one or visit our Help Center.

I have recharged  my fitbit. But time and date are way off

Best Answer
0 Votes
3 REPLIES 3

Hi @Magyver  which Fitbit do you have? It gets the time from the device you use to sync to - so you need to sync a few times.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

@Magyver ,

 

@Odyssey13 is absolutely right, you'll need to sync before the time is appropriately set on your tracker.  This is just the way Fitbit trackers work.  Moreover, any activity that you've accumulated while your tracker was set to a different time will land squarely on that (incorrect) time.

 

In other words, your tracker may show 10k steps, you sync, and they all disappear.  Except they didn't, they were just added to a different day.

 

Just a gentle reminder that if you should deplete the battery on your tracker, you should sync it before you strap it on to start your day.

 

I hope this helps.

Frank | Washington, USA

Fitbit One, Ionic, Charge 2, Alta HR, Blaze, Surge, Flex, Flex 2, Zip, Ultra, Flyer, Aria, Aria 2 - Windows 10, Windows Phone

Take a look at the Fitbit help site for further assistance and information.

Best Answer
Thank for the information.

Get Outlook for Android
Best Answer
0 Votes