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Changing my weight goal has deleted my progress - Any suggestions?

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‎02-03-2018 03:52

‎02-03-2018 03:52

I recently changed my weight goal, however in doing so it deleted my progress and now says I have lost 0lbs! Is there a way to fix this? Only a time thing but it was motivating!

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5 REPLIES 5

‎02-03-2018 05:14

‎02-03-2018 05:14

I haven't found a way to fix this, but it is frustrating!  I wish it wouldn't reset.

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
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‎02-03-2018 05:15

In response to Heather-S

‎02-03-2018 05:15

Thank you for the feedback... I have tried lots of different ways (app and website) but couldn't see anything. Oh well! 

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‎05-15-2018 04:58

In response to SaraElyssa

‎05-15-2018 04:58

You may have already solved this but thought I would let you know that you can do this from the app.

 

Go to the account section (top right icon) > Food and Nutrition 

 

There should be options for the starting weight and starting date in there. Once you set those, all the other records are taken into account and your progress is restored.

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‎06-15-2019 21:32

In response to SunsetRunner

‎06-15-2019 21:32

I had the same issue and you solved it. Thank you so much. You rock!!!

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‎09-02-2020 06:04

In response to SunsetRunner

‎09-02-2020 06:04

Your answer saved me from having a mental break down omg thank youuuuu

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