Multiple VPN proxy locations blocked, on top of not being able to use the app, I can't log in to the

[ArAIROntUXEcUla]

FitBit is blocking multiple endpoint IP addresses (aka locations) by my VPN provider.  I’ve tried through 2 different locations and get a Cloudflare blocked this IP message.  See below/attached for the full text, including one of the IPs.

I’ve been a FitBit Blaze customer for a little over a month, and I have had problems accessing your service for almost all of the time.  You’ve sent me a Bluetooth dongle and a replacement Blaze.  Most of the time, the mobile app could not log in.  The first few weeks, when it could log in, I had other issues.  My primary issue is that the app can’t log in, but that has been superseded by an IP block for IP addresses that I use.  Your tech support is obviously from far off the coast and is not able or cabable to go off-script.  Therefore, they have been of little help to me, aside form sending me free stuff, which is cool (thanks again!).

You can read up on my problem, and a wellspoken gentlemans explanation of why VPNs are a good thing, in the links below.  To put it succinctly, I’ve seen my forum posts get black holed, never rise to the top, and now my IPs are blocked?  From my perspective, it looks like you solve squeaky wheels by making them fall off.  Not cool.  Especially because I have a positive reputation on the boards, which you can see by my name.  Currently have +7 rep!

https://community.fitbit.com/t5/Web-API-Development/IP-banned/td-p/1106467

https://community.fitbit.com/t5/Fitbit-com-Dashboard/Is-Fitbit-Blocking-VPN-Users/m-p/2094659#M70341

https://www.privateinternetaccess.com/forum/discussion/24329/fitbit-now-blocking-pia-ip-address-rang...

https://community.fitbit.com/t5/Android-App/Authentication-problems-with-Android-and-iOS-apps-Sync-i...

https://community.fitbit.com/t5/iOS-App/For-months-the-app-has-logged-me-out-automatically-on-iPhone...

https://community.fitbit.com/t5/iOS-App/I-can-t-log-into-the-iOS-app/m-p/2075554#M63212

https://community.fitbit.com/t5/Android-App/Android-2-62-App-logged-out-RESOLVED/m-p/2285560#M62465

https://community.fitbit.com/t5/Android-App/Logged-out-on-its-own-and-i-can-t-logg-back-in/m-p/24034...

https://community.fitbit.com/t5/Android-App/Mobile-apps-can-t-login-until-I-complain-on-forum-Androi...

https://community.fitbit.com/t5/iOS-App/Mobile-apps-can-t-login-until-I-complain-on-forum-iOS/td-p/2...

[ArAIROntUXEcUla]

The insult to the injury is that the battery on my Blaze died unexpectedly the other day, and it was 12 - 16 hours before I could charge it, so all my telemetry for the past 3 days is incomplete and going to be mangled.  Also,l because there is no RTC in the SoC of the Blaze, it's not even useful as a watch.  The time is several hours off.  I can't even try to sync it because the app can't login and my IPs are blocked.

[TommySS]

How annoying is this when you face a stupid problem like that, but it is hard to find a solution. I never got the proxy multiple location to work and it was really annoying for me. Sometimes I wish that websites always have a lot of proxies like Pirate Bay has. It would solve a lot of problems and the location problem would not be there. For example, when TPB is blocked in your place, you just need a proxy to access it and it is easy to find TPB proxies. They took the problem really seriously and that is why they can't be beaten.