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Dashboard not adding right

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‎09-21-2017 18:54 - edited ‎09-21-2017 18:56

‎09-21-2017 18:54 - edited ‎09-21-2017 18:56

My Fitbit Charge 2 is counting the steps.  I see them show up on my dashboard and the numbers match.  But when I go to community friends page it does not properly add up the steps I took.  Any idea why this is the case?  I synchronize them up all the time and it shows this. My synching of the daily totals and the weekly do not add up properly

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‎09-24-2017 05:51

‎09-24-2017 05:51

Welcome to the Forums @Colie34.

 

That sounds terrible. I'd like to take a closer look, if you don't mind. Could you take a screen shot of the total steps on your Dashboard and then the total showing on the friend's leaderboard? I should be able to tell what is going on.

 

Look forward to your reply.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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