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Didn't use my Fitbit for a year - can I remove the old data?

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‎08-01-2018 10:03

‎08-01-2018 10:03

Hi Everyone,

 

I used to be an avid Fitbit user, but then fell off the fitness wagon and stopped using my Fitbit Surge. A year down the line, I've treated myself to an Ionic, but my dashboard contains a years worth of non-existent data - ie daily step counts of 0. Is there any way to remove this in bulk?

 

Thanks,

Chris 

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‎08-01-2018 10:56

‎08-01-2018 10:56

Welcome back to the Fitbit world @ChrisMcG

 

You can't remove the history that easily. The fastest way would be to start a new account with a new email address, which makes your history begin anew.

 

See if this helps you get started again.

Stepping in the U.S.A. since September 2013. Android 14

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