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Distance, cues and split not consistent in different platforms

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‎01-31-2020 10:31 - last edited on ‎02-01-2020 09:58 by Fitbit Moderator

‎01-31-2020 10:31 - last edited on ‎02-01-2020 09:58 by Fitbit Moderator

Did a Walk..
And I can see Splits on my Phone Fitbit App Dashboard,

When I Go for a look at website fitbit.com in the dashboard under THAT exercise SPLIT information is not displayed

 

When I go look at my PC Windows10 Fitbit App in the dashboard under THAT exercise SPLIT information is not displayed


Looking Forward to hear the answer to this one. lol

 

Moderator edit: Updated subject for clarity 

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‎01-31-2020 17:36

‎01-31-2020 17:36

I click exercise then Walk play button.
Do i need to wait for it to connect? Takes forever......
Fitbit keeps dropping off exercise mode... I am assuming it is because it can not connect to GPS.
Is this the behavior of the Device by design?

I have a LG Android Phone.

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‎02-01-2020 10:05

‎02-01-2020 10:05

@rudyten It's nice to see you on the Community. Thanks for the details mentioned. 

 

It's pretty weird that your data isn't showing the same through different platforms. I would like you to log out from your app, Dashboard and your Windows app and after this please double check your information. 

 

If your data is still not the same, please provide me with a screenshot of what you're seeing. Please check the same exercise. 

 

Keep me posted.

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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