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Email address refuses to change

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‎10-11-2017 06:20

‎10-11-2017 06:20

I have followed the correct steps to change my email address: logged out of the mobile app, changed the email via the online dashboard, clicked "submit". But Fitbit stubbornly refuses to change my email address. Software glitch? or is there another way?

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‎10-12-2017 18:56

‎10-12-2017 18:56

Hi @CMDPalmer,

 

Should have worked, but that's little help, huh?

 

Probably the quickest way to get help is to contact Fitbit Support. They should be able to make the change on their end.

Work out...eat... sleep...repeat!
Dave | California

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