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Error when trying to post in the Help Forums

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‎01-17-2023 09:26 - last edited on ‎01-19-2023 14:38 by Fitbit Moderator

‎01-17-2023 09:26 - last edited on ‎01-19-2023 14:38 by Fitbit Moderator

I got the following error when trying to post to this forum

JRadecki_1-1673976384747.png

 

Moderator Edit: Clarified subject

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Accepted Solutions

‎01-19-2023 14:43

‎01-19-2023 14:43

Hi there, @JRadecki.

 

I've moved your post to the Fitbit.com Dashboard board so we can keep the forums organized. Thanks for bringing this to our attention, and the picture provided. Let me explain that in order to ensure that your personal private information stays secure, the Community Forum does not allow series of numbers that can be taken as telephone numbers, even if they're in pictures. I you receive this error, please remove that content from your post and try again.

View best answer in original post

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3 REPLIES 3

‎01-19-2023 14:43

‎01-19-2023 14:43

Hi there, @JRadecki.

 

I've moved your post to the Fitbit.com Dashboard board so we can keep the forums organized. Thanks for bringing this to our attention, and the picture provided. Let me explain that in order to ensure that your personal private information stays secure, the Community Forum does not allow series of numbers that can be taken as telephone numbers, even if they're in pictures. I you receive this error, please remove that content from your post and try again.

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0 Votes

‎01-19-2023 15:17 - edited ‎01-19-2023 15:19

In response to LizzyFitbit

‎01-19-2023 15:17 - edited ‎01-19-2023 15:19

Thanks for the response... Just an FYI, trying to post things like "at <timestamp> I got <error> error with api key <key>" is tricky, especially with the format of that error message.

Best Answer

‎01-20-2023 17:51

In response to JRadecki

‎01-20-2023 17:51

@JRadecki It's good to see you here.

 

You're welcome, and thanks for getting back. I understand where you're coming from and I apologize for this inconvenience. Your feedback is appreciated and please know it'll help us to keep working on our services, as well as improve them.

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