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Fitbit.com account not updating Steps

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‎04-15-2022 15:13

‎04-15-2022 15:13

My steps are not synced/updated on fitbit.com. Data is updated accurately on Mobile app but not on Web Dashboard.

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‎04-16-2022 11:28

‎04-16-2022 11:28

Hello @FibitV2User 

Try logging out of of your Dashboard then log back on. See if your steps are correct after doing so. Let me know if that helps. 😃 Happy Stepping!

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‎04-16-2022 16:31

‎04-16-2022 16:31

I have a similar issue where the steps are showing in the top chart (for weekly) but the log is totally jacked up.  Treadmill shows up as bike, golf showed as other activities. This has been going on since mid- January. No eta on fix. It may be time to move on from Fitbit to something that can accurately follow activity. 

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