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Fitbit is not connecting to the app

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My fitbit will not connect to the app 

 

Moderator edit: clarified subject.

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Hi @Garyio. Welcome to the community forums.

 

Thanks for sharing the issue that you are experiencing with your Fitbit.

 

Please, could you tell me a little more information about it? For example, which phone and device are you using? 

 

In the meantime, follow these steps in order to see if you can fix the inconvenience

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