Fitbit password reset not sending

[Kwenami]

I know this was recently an issue, but apparently 'resolved' means 'resolved for some people' and it's still not sending to me. 

[davidenco]

Same here! Must have requested by password reset 20+ times today but not received anything.

[davidenco]

I'm getting every other email from Fitbit and have even whitelisted the entire Fitbit domain and sub domains but still not getting my reset password email.

What is Fitbit doing about this? So far no one from support has been helpful. They're useless and this is following a security alert that my account had apparently been accessed elsewhere despite having a super strong password!

Come on Fitbit, pull your finger out and just sort this!

[Kwenami]

I've gotten nothing-and I've heard back from nothing. I imagine they are also doing nothing. 

They've done nothing to improve syncing, too. If my battery isn't at least 80% full on my fitbit it doesn't sync. 😞 Frustrating, to say the least. I get it's an older model but it's not that old! 

[TealVandor]

I'm in this same boat.

Reported to Fitbit support via twitter on Saturday evening - it's now Monday midday and nothing's happened.

@Fitbit - these are PASSWORDS we're talking about. i.e. IMPORTANT.