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sync issue

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Hi, my fitbit wont sync to my computer. bluetooth works fine with other devices, restarted both fitbit and mac, computer doesn't seem to recognise device. how can i resolve this? plus cant find contact number for UK?

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The fitbit restart procedure doesn't always work so it might be worth trying that a few more times.

 

There are some other troubleshooting tips here: http://help.fitbit.com/articles/en_US/Help_article/1866

 

If that doesn't help then the UK contact details are at: contact.fitbit.com

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Thanks, however fitbit seemed to redirect to those pages anyways so i'm just going around in circles. not having a customer services number is bloody awful. 

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There is one on that page!

 

0800 069 8505

 

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just seen it now, it wasn't there earlier, but thanks again

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