06-11-2016 17:31
06-11-2016 17:31
I recently got an Alta and set it up. Going into Dasboard's main page, it no longer shows my husband in my Friends list even though we friended each other in over a year ago, and it had no problem seeing him a few days ago. He does show up on my Profile page however.
Other question is this: he and I share a computer and are used to logging each other out of Dashboard to get at our own accounts. I can't find where the Log Out button is anymore.
06-14-2016 14:52
06-14-2016 14:52
Welcome to the Fitbit Community @agt156. It's great to have you here. If your husband has not had activity recently he might not show up in your Friends tile. However, if you go to the Friends section in your online Dashboard and click "Show All Friends" he should show up:
The "Log Out" option in the online Dashboard should be located by clicking the gear at the top right corner and then going at the bottom of the options.
If this option doesn't show up in your end, please uninstall and reinstall the Fitbit Connect software. If this doesn't work, please try clearing your browser's cache and cookies. If you still run into trouble you may want to try downloading one of the following alternative browsers:
- Google Chrome.
- Mozilla Firefox.
Let me know how it goes. Catch you later.
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