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Getting Phone notifications to work on fitbit tracker/app

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I have an inspire two, on the tracker there is an selection "notifications" to get notified from the notifications on your phone for messages or phone calls (for example)

 

When I try to turn this on using fit bit app on phone (switch all apps notifications on) - I still don't receive any notifications on my fit bit tracker

 

Has anyone else had this error

 

Please post a question if you don't understand what I am trying to say

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