help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Hard driive change

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-26-2020 08:41

‎06-26-2020 08:41

Had to change hard drive. Still have my Fitbit account, but won't sync.

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎06-26-2020 23:41

‎06-26-2020 23:41

Did you download the software to sync it?

To download software or App

Set it up

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

View best answer in original post

Best Answer
2 REPLIES 2

‎06-26-2020 23:41

‎06-26-2020 23:41

Did you download the software to sync it?

To download software or App

Set it up

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎06-27-2020 06:02

In response to WendyB

‎06-27-2020 06:02

Thank you WendyB, for you response to my hard drive change problem.  I had just re-loaded the software when I received your reply, but it would have been right on target for the solution.  After doing that, everything, including my stats came back.  Thanks so much WendyB..., PBCj 
Best Answer