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Actual and average heart rate not matching

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‎06-18-2020 04:57 - last edited on ‎06-26-2020 18:00 by Fitbit Moderator

‎06-18-2020 04:57 - last edited on ‎06-26-2020 18:00 by Fitbit Moderator

I just completed 2 separate runs and the average BPM on the dashboard tiles (139 bpm) vs the actual run stat (142 bpm & 141 bpm) is not matching. Is this a known issue or is this normal?

 

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Moderator Edit: Clarified subject

Aurora, Canada | Charge 4
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‎06-26-2020 17:59

‎06-26-2020 17:59

@Nixx It's nice to see you on the Community. Thanks for the screenshot attached and the details mentioned. 

 

This has been already shared with my team and they are investigating them. Your patience and understanding is appreciated. 

 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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