How do I delete a nickname

[KrisJeff]

When I first got my HR I put my nickname but now I would like to change it so my name appears on the challenges I participate in.
Thanks

[Virgoz28]

Could you please provide a screen shot of where we are able to change nickname? 
Thank you

Please excuse any typos. Sent from my mobile phone.

[Miriam_la]

[Virgoz28]

Sadly, I do not have the same options as you - there's only the ability to change "name". But thank you for providing screen shots!

[Miriam_la]

Do you use the app or the website? It is a newer update. 

Anytime🙂

[Virgoz28]

So to be clear - I am still not able to change my nickname. 

[Virgoz28]

I've tried looking in my app as well as on the website. No luck. 😡

[LanuzaFitbit]

Hello @Virgoz28! 

I'd like to fully investigate on what is going on. Could you please provide screen shots of what you get on the app and on the website? That should let me know what is going on.

Look forward to helping you get this resolved.

[Miriam_la]

I am sorry about that. I wish I could help but I am not able to figure it out. Do you have the newest update for the app? Sorry to ask all of these questions. I am sure you have checked all of these things. 

[Colinm39]

@Virgoz28I found you can only put your nickname into your Christian name field. Now with no numbers or special characters.  I have left the surname blank but it could prompt you as an error.