09-20-2017 11:01
09-20-2017 11:01
The problem that I'm having with my Fitbit is that while exercising the heart rate is wrong. For instance, if I am walking on the treadmill at say 2 mph and then increase to 4 mph, the heart rate decreases instead of increasing. If I check my heart rate on the treadmill, there is at least a 10 point difference. What is causing this?
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09-20-2017 12:18
09-20-2017 12:18
@Onyx65 You might need to change the position of your tracker on your wrist. Several trackers measure heart rate. Generally, a wrist tracker is worn one finger width from the bony point on your wrist for regular wear. It is recommended that you wear it three finger widths while exercising. Not too loose and definitely not too tight.
Laurie | Maryland, USA
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
09-20-2017 12:18
09-20-2017 12:18
@Onyx65 You might need to change the position of your tracker on your wrist. Several trackers measure heart rate. Generally, a wrist tracker is worn one finger width from the bony point on your wrist for regular wear. It is recommended that you wear it three finger widths while exercising. Not too loose and definitely not too tight.
Laurie | Maryland, USA
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
09-20-2017 15:55
09-20-2017 15:55
Thank you, I will definitely try this in the morning.