Incorrect data showing on a private group

[JonathanC.]

I have started a group where only ACTIVE members are allowed. The problem is that now time after time  readings do not appear in someones profile INCLUDING MY OWN 17K daily average!

Trying to get a closed group going is hard enough however to be fairly certain that a person has activity i perform the following-

1. Click on profile and look for activity

2. wait 5 seconds for anything to appear

3. If nothing appears then repeat 1-2

4. If nothing appears then repeat 1-2

I do this a total of 5 times and in each cycle have had some success. The worst situtuation is that I have been informed by my fellow Administrators that i have removed one of their active friends.

WHY DOES THIS PROBLEM OCCUR

Moderator Edit: Clarified subject

[SilviaFitbit]

@JonathanC. A warm welcome to the Community. Thanks for getting in touch about this. 

I appreciate the troubleshooting tried prior to posting. The data displayed on each user profile will be based in their privacy, check this article for more information on how to change it. 

Also, keep in mind that the data that will be shown in the leaderboard is data tracked by your Fitbit tracker/watch. Any manually logged activities won't count toward your results. 

I'll be around if you have any additional questions.