11-09-2021 06:33
11-09-2021 06:33
Hi,
over the last few days I seem to be having discrepancies between the steps showing on the tracker and the website. For example today’s one is showing 147 steps and I can see clear gaps where no steps were showing then a recording and then nothing at all. Are you aware of any issues or is it me doing something wrong. Thanks
11-09-2021 07:04
11-09-2021 07:04
I woke up to 90,840 steps. I don't sleep with it as I can't deal with things on my arms when sleeping. It corrected itself about 5 hours later.
11-09-2021 07:23
11-09-2021 07:23
Thanks for your reply.
I thought this would have been the case but I am still waiting for the Sunday’s one to get corrected and it hasn’t.
glad it worked for you though.
thanks
11-10-2021 01:41
11-10-2021 01:41
I have a charge 5 and have the same issue, the first time it was 40,000 steps the next time 65,000 steps. Contacted them this morning and they advised me go into settings and delete the mobile tracking.
I have done this so we will see if the exaggerated steps continue