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Dashboard steps and daily steps not matching

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My dashboard steps and my daily steps graph do not match. Whenever I expand into the daily steps graph, it always shows missing steps.

 

For example, on Monday Nov 1, the dashboard shows 22,214 steps. When I click on the steps, the weekly count is still there for Monday. But when I click on Monday for the graph, and expand the graph, it shows 13,562. There's a huge gap in the middle of the day where the graph isn't recording steps.

 

In the middle of the day, I take my fitbit off and put it in my pocket so that I don't damage it because of the work that I do. I'm fine with it not recording my heart rate. But the steps are still recorded according to the dashboard.

 

 

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Welcome to the Fitbit Community, @BlazingAzn84.

 

Thank you for the information provided.

 

To address your issue better, please attach a screen shot of the step discrepancy.

 

See you around.

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