07-26-2017 03:12
07-26-2017 03:12
Am seeing substantial gaps in map data when looking at connected GPS runs/walks on the dashboard on my laptop, although they look fine when viewing the routes on the app or looking at the raw GPS data. Anyone have any ideas (example given below)
07-28-2017 10:02
07-28-2017 10:02
Welcome to the Forums @DSirhc!
I'd like to take a closer look at what could be causing the data to be missing. Could you take a couple of screen shots showing the raw data and what is on the dashboard and then post them here? The one you have on the OP didn't come through for some reason.
Look forward to your reply!
07-28-2017 15:02
07-28-2017 15:02
Hi, hope these screenshots are ok (sorry am new to this!). Like I say these issues do not occur when on app or looking at raw GPS data.
Also a screenshot of the raw GPS data from Example 3 just before the 2k mark
Please let me know if you'd like to see more.
07-31-2017 08:30
07-31-2017 08:30
Hey @DSirhc!
Thank you very much for those pictures. I haven't been able to find any reports or news on situations like this, but I will be letting the team know. Whenever I do get any news or updates I will be posting in here.
Thanks for your understanding. Feel free to let me know if you have any further questions.