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Lifetime Step Reset

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‎06-27-2017 12:14

‎06-27-2017 12:14

I just set up a new account on a Surge that I received from a friend of mine.  Everything was set to Zero, except the lifetime steps.  How can I reset the lifetime steps?  Thank you.

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‎06-27-2017 14:05

‎06-27-2017 14:05

Welcome to the forums!

 

That should not have happened. You need to contact support they can help you get them removed

Contact Support
http://help.fitbit.com/?cu=1

 

Hope to see you around the forums! Join in on the discussions forums!

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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