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Missing Badges

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‎09-18-2016 18:48

‎09-18-2016 18:48

Has anyone had any problems with badges not showing up? I have earned my Japan badge and it has not shown up. I should have earned it back in August.

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‎09-23-2016 19:58

‎09-23-2016 19:58

Welcome to the Fitbit Community @athames. It's great to have you here. The Japan badge is earned when reaching 1,869 miles. I would recommend checking out your Lifetime distance. You can do it by going to your Dashboard > clicking on your image profile > scrolling down until you see My Achievements. I attached a screen shot of my Dashboard for you to locate it:

 

                                        My Achievements.jpg

 

If you have reached the distance required to earn the Japan badge please provide me with a screen shot to further investigate your case. Please be aware that manually logged activities or activities recorded with MobileRun won't count towards badges.

 

I moved this thread to the Dashboard board because it's more related to the topic. Hope to see you around more often. Smiley Very Happy

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