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My Fitbit won't sync

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‎12-02-2017 12:36

‎12-02-2017 12:36

MY Fitbit won't sync on to the dashboard. I can't record how many steps I've taken.

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‎12-04-2017 10:16

‎12-04-2017 10:16

A very warm welcome to the Community @alliecass.

 

That sounds quite frustrating. In this case I'd recommend that you try to restart your Fitbit One and then try to do the syncing process once again.  If that doesn't work, try to setup your Fitbit as a new device by selecting the 'Setup A New Device'.

 

Look forward to your reply. If you have any further questions, please let me know.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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