help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My fitbit isn't syncing up to the dash board

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-01-2018 12:38

‎05-01-2018 12:38

My fitbit isn't syncing up to the dash board which means it isn't syncing up to health trust which means that I have to log in everything manually.  It stopped syncing in February, how do I fix this?

 

Thank you.

Best Answer
0 Votes
2 REPLIES 2

‎05-02-2018 06:24

‎05-02-2018 06:24

First @tphilbrick we will need to know which device you sync your tracker through. 

Also the dashboard will tell you when the last sync was. How long ago was the last sync? 

Best Answer
0 Votes

‎05-02-2018 06:59

‎05-02-2018 06:59

I couldn't get my info on dashboard either but when I went to the "Log" icon, I was able to see everything except my friends step info which used to also show up on my dashboard.

Best Answer
0 Votes