Payment via Paypal

[Markvv86]

Hi,

I placed my order for a fitbit and choose to pay via paypal.

Now i`ve confirmed everything to use paypal and received the order in my email.

Is FitBit going to sent me a Payment Request?

Iam used to it that my payment is being written of my paypal account directly.

Just wondering!

Thanks

[AlejandraFitbit]

A warm welcome to the Community @Markvv86. If you purchased a tracker using Paypal, I recommend getting in touch directly with our support team, I know they will be glad to help you out since they have the proper tools to see this information. For a faster response you can contact them via phone or chat.

Catch you later. 

[Sanjiro-san]

Did you manage to get an information considering PayPal payment? I'm having the same issue. 

[SilvanaFitbit]

Hi @Sanjiro-san, thanks so much for stopping by the Community. Have you recently purchased a tracker from the Fitbit.com store and not received a statement? 

If so, you should receive a confirmation from Fitbit as well as transaction statement from Paypal. 

Let me know if you are having problems receiving the confirmation details for Fitbit. Thanks!

[Dovydas]

i got same problem, ordered using paypal, got email that says order is places but there is no payment in my paypal history