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Personal Best Hasn't Updated Since April 2016

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‎04-12-2017 04:44

‎04-12-2017 04:44

My personal best has not updated since April 2016, a month after I first started my account. My Personal Best steps, floors and miles have not updated even though I've exceeded them several times over. I've logged in and out countless times and sync constantly. 

It's not a major issue, but I do use my Blaze and the dashboard nearly everyday and I just want accurate stats to look at.

Thank you!

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‎04-14-2017 09:17

‎04-14-2017 09:17

A very warm welcome to the Community @droppa88! 

 

Since you have already tried to log out several times, there is not much more that I could suggest to rectify this situation. You should keep an eye out for the inbox of the email used to create your Fitbit account. Our support team should be reaching out to you.

 

Please let me know how it goes.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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