06-02-2017 14:03
06-02-2017 14:03
Hi
My personal best never loads, I'm new to fitbit and i've just earned the 15000 badge and for the past 3 weeks i just see two dashes -- on my personal best and it never loads, doesn't even show from any of my low steps days. Is there something i can do to fix this? Everything else seems to be working just fine
06-05-2017 10:39
06-05-2017 10:39
Hello and welcome to the Forums @Bambicrazed!
This is a situation that our team is aware of. At this time, we have not found any work around or permanent solution. When we do, however, we will be sure to let everyone know.
Thanks for your understanding and we apologize for any inconveniences this could've caused.
Let me know if you have any questions.