06-02-2017 13:00
06-02-2017 13:00
I'm finding that my 250 hourly steps are recording properly on my actual fitbit but when I sync them with my mobile and dashboard on the pc they manage to lose some of them. At first it was just the odd one, then it went to 2 and now today, even though my fitbit shows I've done 11 out of 12 (which I know I have) both my mobile and pc are saying 7 out of 12. All the other data seems to match - is anyone else having this problem?
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06-05-2017 10:22
06-05-2017 10:22
Welcome to the Forums @SunsetRunner!
Thanks for bringing this to our attention. Our team is aware of this situation. At this moment we do not have any updates that we could share; whenever we do, we will be sure to let everyone know.
Thanks for your patience and understanding. If you have any questions, please let me know.
06-05-2017 10:22
06-05-2017 10:22
Welcome to the Forums @SunsetRunner!
Thanks for bringing this to our attention. Our team is aware of this situation. At this moment we do not have any updates that we could share; whenever we do, we will be sure to let everyone know.
Thanks for your patience and understanding. If you have any questions, please let me know.