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Sleep Calculation Problem

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‎04-01-2017 07:25

‎04-01-2017 07:25

This morning, I tried to manually enter my sleep. It was 12:30AM today to 8:40AM today. The system said that it was invalid and it would not take those times. I moved each value back an hour (setting it to PM on the previous day) and it worked. There seems to be a problem in the new web page.

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3 REPLIES 3

‎04-02-2017 14:17

‎04-02-2017 14:17

Hello @LongtimeFBUser! 

 

If you do not mind, could you please try to get a screen shot of the error message that you get? That should let me get a better understanding of the situation and help me find the best way to move forward.

 

Look forward to your reply! 

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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‎04-03-2017 05:22

In response to LanuzaFitbit

‎04-03-2017 05:22

FitbitError.JPG

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‎04-09-2017 12:30

In response to LongtimeFBUser

‎04-09-2017 12:30

Hey @LongtimeFBUser!

 

Thanks for sharing that picture. I will be sure to pass this on to our team. Whenever I get any details on the matter we will let everyone know.

 

Let me know if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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0 Votes