03-28-2017 11:42
03-28-2017 11:42
So sleep stages worked for one night then stopped? Why? Either data os fine but not a mix of both . . .
03-28-2017 13:42
03-28-2017 13:42
Welcome to the forums!
I'm not having any trouble. Try and clear your cache and see if it helps
http://www.wikihow.com/Clear-Your-Browser%27s-Cache
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Wendy | CA | Moto G6 Android
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03-29-2017 12:14 - edited 03-29-2017 12:26
03-29-2017 12:14 - edited 03-29-2017 12:26
Exact same experience here. Very disappointing.
Don't think clearing cache is the answer. Chatted with someone at Fitbit who had me change heart rate setting from Auto (which is what it was when it worked!) to "On". Will have to find out tonight if that works.
03-30-2017 07:39
03-30-2017 07:39
03-30-2017 07:41
03-30-2017 07:41
Yeah mine has stopped too. And my heart rate monitor!!
03-30-2017 08:55
03-30-2017 08:55
03-30-2017 08:58
03-30-2017 08:58
Yes, I did turn it from Auto to ON (and the advice said that I should see green flashing lights from the tracker - but this did not happen). so I have no idea of what is going on.
03-30-2017 09:02
03-30-2017 09:02
04-12-2017 22:59 - edited 04-14-2017 02:16
04-12-2017 22:59 - edited 04-14-2017 02:16
I heard about the introduction of the Sleep Stages feature but it did not seem to work even after updating firmware of my Charge 2 to 22.22.53.4 a few days ago. I have just set Heart Rate sensor to On. I'll know tomorrow whether this works.
The following day: No. It did not work. No sleep stages still. What's next?
05-03-2017 08:22 - edited 05-03-2017 08:24
05-03-2017 08:22 - edited 05-03-2017 08:24
Yesterday when I checked my sleep content, it was showing the sleep stages. Very nice addition. Today when I checked the the sleep stages they weren't there. Did i miss something or is there a problem? Thx, Thom
05-04-2017 03:10
05-04-2017 03:10
Yesterday morning for the first time, I was able to see the sleep stages. This morning? Back to the old graph of bars an no other information. Disappointing.
05-05-2017 00:26
05-05-2017 00:26
Same here but I had the detailed stages for two nights and now not for the last two nights! So annoying...