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Sleep & Edit functions not loading

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‎11-30-2017 03:19

‎11-30-2017 03:19

Hi Fitbit

When I go on to my dashboard to see what my sleep was like last night and also when I went to edit my profile the web page is just blank.  Am I doing something wrong?  I've only had my Fitbit Blaze for a couple of days.

Thanks

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1 BEST ANSWER

Accepted Solutions

‎12-01-2017 08:46

‎12-01-2017 08:46

A very warm welcome to the Community @Butterfly2honey.

 

That sounds odd. It could be that the dashboard is not loading up correctly. Whenever something like that has happened to me I try to log out and then back into my account and that helps the website connect to the servers correctly.

 

Please let me know if it does help or if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂

View best answer in original post

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3 REPLIES 3

‎12-01-2017 08:46

‎12-01-2017 08:46

A very warm welcome to the Community @Butterfly2honey.

 

That sounds odd. It could be that the dashboard is not loading up correctly. Whenever something like that has happened to me I try to log out and then back into my account and that helps the website connect to the servers correctly.

 

Please let me know if it does help or if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
Best Answer

‎12-01-2017 15:00

In response to LanuzaFitbit

‎12-01-2017 15:00

Thank you that sorted it out.

Best Answer

‎12-04-2017 06:45

In response to Butterfly2honey

‎12-04-2017 06:45

Hey @Butterfly2honey.

 

Glad to know that it did help you out! Now everything should be working properly.

 

If you have the time, perhaps you could visit one of our Discussion boards. Lots of different topics to talk about with other Community members!

 

Hope to see you around.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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