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Steps and other activity did not sync

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‎09-29-2017 13:20 - last edited on ‎10-01-2017 10:32 by Fitbit Moderator

‎09-29-2017 13:20 - last edited on ‎10-01-2017 10:32 by Fitbit Moderator

Steps and other activity did not post completely to my FB One yesterday - how can I capture?

 

 

Moderator edit: updated subject for clarity

Best Answer
6 REPLIES 6

‎09-29-2017 18:48

‎09-29-2017 18:48

my steps aren't shown either

Best Answer

‎09-30-2017 04:47

‎09-30-2017 04:47

My steps haven't shown for over a week now. Very frustrated! 

Best Answer

‎09-30-2017 08:31

In response to Marillad

‎09-30-2017 08:31

will I get an email when this is fixed?

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*This institution is an equal opportunity provider.*
Best Answer

‎09-30-2017 08:48

In response to Marillad

‎09-30-2017 08:48

Mine either.I can't log activities either.

Best Answer

‎09-30-2017 16:46

In response to vegan1001

‎09-30-2017 16:46

My steps for day have now shown up. Friday's did not but Thursday is
there. How weird!

--
*This institution is an equal opportunity provider.*
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0 Votes

‎10-01-2017 10:31

In response to WMGC

‎10-01-2017 10:31

Welcome to the Forums @IdaA. Hello @WMGC, @vegan1001 and @Marillad.

 

It is possible that some of the information was not logged correctly into the dashboard. I'd say that we try to log out of the Dashboard and then log back into it. When something is not showing up, this has helped me get it back. 

 

Look forward to your reply. 

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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