08-14-2018 08:28
08-14-2018 08:28
I was looking for information about how their systems are always failing and was "invited" to take a survey after. I completed the survey only to have an error message stating the my survey could not be submitted. How very ironic - yet another fitbit system failing. Anyone have any recommendations for a brand other than Fitbit?
08-16-2018 07:03
08-16-2018 07:03
Hello @Sybrash.
I'd like to help out in some way. What issues are you experiencing? Please let me know and I'll see what I can do to help you out.
Let me know if you have any further questions.
03-25-2019 01:36
03-25-2019 01:36
I also get "survey cannot be submitted", only if I select "not satisfied". It doesn't give that error if I tick "satisfied". Concerning. Was the satisfaction survey coded by the team who get a Christmas bonus if it's all good?
I'm using Alta HR on a desktop Windows 10.
03-26-2019 11:11
03-26-2019 11:11
Welcome to the Forums @KathyUnicorn60.
Thanks for sharing your experience on the matter.
In this case I'd like to ask some questions:
Let's try browsing through the Forums with a different browser and if the option to fill the survey shows up then give it a try there and let me know how it goes.
Look forward to your reply.