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Swimming is not being logged

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‎11-27-2017 18:19 - last edited on ‎11-28-2017 10:55 by Fitbit Moderator

‎11-27-2017 18:19 - last edited on ‎11-28-2017 10:55 by Fitbit Moderator

Swimming is not being logged every day, though I swim every day.  Settings are on automatic.  Help?

 

 

Moderator edit: updated subject for clarity

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Accepted Solutions

‎11-28-2017 12:44

In response to LanuzaFitbit

‎11-28-2017 12:44

Thanks for your reply. I just went on my account and it has now logged my swimming, so I guess it 'righted' itself. Many thanks for replying

View best answer in original post

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3 REPLIES 3

‎11-28-2017 11:46

‎11-28-2017 11:46

A very warm welcome to the Community @watchbell.

 

I'd like to take a closer look into the situation. Have you noticed any inaccuracies on the swimming activities that are logged? What tracker are you using for the swimming? When did this start happening?

 

Look forward to your reply. 

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
Best Answer

‎11-28-2017 12:44

In response to LanuzaFitbit

‎11-28-2017 12:44

Thanks for your reply. I just went on my account and it has now logged my swimming, so I guess it 'righted' itself. Many thanks for replying
Best Answer

‎11-30-2017 08:50

In response to watchbell

‎11-30-2017 08:50

Hello @watchbell.

 

Those are some great news. It is possible that the Dashboard was taking longer than usual to load the swimming activities. If you do notice something similar happening again, I'd say that you try to log out of you account and then back in. Then the Dashboard will try to load everything up once again and it should appear. 

 

Let me know if you have any further questions. 

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
Best Answer