03-30-2017 19:41
03-30-2017 19:41
My Fitbit one has lost the correct time. It is about 5 hours off. Been fine for past couple of years. Is there a way to correct the time setting?
Answered! Go to the Best Answer.
04-02-2017 14:50
04-02-2017 14:50
Hello @bluepinecones!
There is the definitely a way to correct the time on your Fitbit. Please follow these steps:
It should then be corrected.
Please let me know how it goes.
04-02-2017 14:50
04-02-2017 14:50
Hello @bluepinecones!
There is the definitely a way to correct the time on your Fitbit. Please follow these steps:
It should then be corrected.
Please let me know how it goes.
04-02-2017 15:21
04-02-2017 15:21
After the update, if your Fitbit cant connect to Bluetooth, you pretty much cant sync anything.
04-02-2017 15:56
04-02-2017 15:56
04-02-2017 16:01
04-02-2017 16:01
Any idea how long the battery lasts in the One? It is still recharging but doesn't seem to last as long as it once did. I use it constantly.
04-02-2017 16:01
04-02-2017 16:01
thanks for letting me know
04-03-2017 10:33
04-03-2017 10:33
Hey @bluepinecones and @mouse180171!
@bluepinecones The battery on the Fitbit One should last up to two weeks. The duration could change depending on the number of alarms that you have, how much usage you're giving it and even how often it syncs.
How long is your's battery lasting?
@mouse180171 What tracker are you using? My suggestion in this case would be to turn the Bluetooth off and then back on on your device and then try to sync your Fitbit again.
Look forward to your reply!
04-05-2017 07:42
04-05-2017 07:42
04-08-2017 17:34
04-08-2017 17:34
didn't work about five hours ahead of where it should be
04-09-2017 01:52 - edited 04-09-2017 01:54
04-09-2017 01:52 - edited 04-09-2017 01:54
@bluepinecones3.5 Years is awesome. It could be on its last legs
If it still lasts a week be grateful!
Wendy | CA | Moto G6 Android
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04-10-2017 14:59
04-10-2017 14:59
Welcome @boshkee! Hello @bluepinecones!
Just like @WendyB mentioned, one week after 3.5 years is outstanding. Your One should be getting some sort of medal.
@boshkee, thanks for trying the steps I mentioned before! Since that didn't work, I'd like to ask you, are you syncing your Fitbit with a computer or are you using a mobile device to sync it? Knowing this should let me know what is the best way to move forward.
Look forward to your reply. Let me know if there are any questions.
04-11-2017 20:39
04-11-2017 20:39
04-12-2017 03:31
04-12-2017 03:31
04-13-2017 13:17
04-13-2017 13:17
Hello @bluepinecones! Welcome to the Forums @boshkee!
@bluepinecones Thanks for the update. Do try to sync it a bit less and it should definitely improve the battery life.
@boshkee Do you regularly sync your Fitbit to your account? Most of the time when the time on mine is off, it is because I haven't synced it in quite some time. If you do sync it regularly, please let me know.
Look forward to your reply!
04-14-2017 17:58
04-14-2017 17:58
04-16-2017 12:30
04-16-2017 12:30
Hey @bluepinecones!
Thanks for letting me know about that. Be sure to keep on doing it like that, as long as it is not lots of different times during the day.
If you have any further questions, please let me know.